115 Isledon Road, London, N7 7JJ

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Telephone: 020 7700 6464

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thevillagepractice@nhs.net

Village Projects – Behind the Scenes of your GP

At Village we pride ourselves on keeping up to date with new and innovative ideas that w0e think will improve patient care and the working environment for our staff. We use the Time for Care Programme and 10 high Impact actions defined by the Health and Social Care Act and the needs of our patient population to define our projects.

All our project successes are measured using agreed indicators and are visible in the Practice.

Last Years Projects and some updates-

 

If you are interested in more information on any of the projects please e mail the Practice Manager Amanda Meehan Amanda.meehan3@nhs.net – We are always looking for Patient representatives for our projects so if you have an opinion and want to make a change please come and influence the group!

A complete review of the month of birth process – Project Lead – Aysian Parris – Lead Secretary

This has been one of our most successful projects and patients are now receiving an appointment in the month of their birthday for all their healthcare needs. This year we are looking to integrate screening. Our achievement for long term condition indicators has gone up by 15%.

Pharmacists in general practice pilot – Project Lead- Chidi – Federation/Practice Pharmacist

This is going well and Chidi now works at the practice 2 days a week. Dr Howell is currently her supervisor supporting her through the Prescribing module. Chidi has undertaken a complete review of the Prescribing Policy for Village and we are looking at implementing improvements including a dedicated member of the admin team to undertake prescription administration. Chidi is also working to improve other aspects of the process.

Village Social Prescribing including becoming a RCGP accredited practice and cooking lessons for our patients

We still support social prescribing and are delighted to announce we are part of a pilot for children’s social prescribing, working with Islington CCG. We have been unable to continue the very popular cooking classes but we hope to reignite this in the future.

Quick Access support for GPs to include Senior HCA with walk in centre experience and clinical assistants – Project Lead – Amanda Meehan – Practice Manager

Another incredibly successful project has been the HCA support service for the Quick Access Clinic to ensure patients get a ‘one stop ‘ service for when they are unwell. We now operate a duty HCA and morning triage to compliment our Quick Access Clinic. Led by our Senior HCA Mary Addison, patients can expect to be seen by an HCA for ECGs, blood tests, wound care, health checks and advice and guidance for minor ailments. With our patient population being ( according to the public health indicators) deprived and in need of support, we make sure the right staff are there to offer services when patients need them.

Diabetes Prevelance Project – Project Lead – Mariam Suliman – Senior HCA

This has been an on-going project and after investing in to the HCA team to undertake more health checks and seeing an increase in activity and prevalence we are delighted to say this has been a success. This year our Senior HCA Mariam Suliman has undertaken the Diabetes Diploma and will take on more of a leads role ensuring this work continues.

 

This year we are looking at the appointment system. A working group was put together including 3 doctors, a facilitator ( practice manager), 3 HCAs, a nurse and 3 administration members. 2 patients were invited but unable to attend and instead we sought the views of 20 patients. Please complete the we want your views button on the homepage to give us your views!

Our first meeting with the working group discussed the following ideas

  1. Online consultations/triage
  2. Later appointments and weekend appointments for working families
  3. All day quick access
  4. Video consultations

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    08:00 - 18.30
  • Tuesday
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  • Wednesday
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  • Thursday
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  • Friday
    08:00 - 18.30
  • Saturday
    ad hoc
  • Sunday
    ad hoc