Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Digital Inclusion
Digital Access Support
Digital Access Support for Patients
Need assistance or support for digital access please contact either one of the organisations below with one to one support available. Click on link for website or contact
Healthwatch Islington
Healthwatch Islington provide a free service for Islington residents. We can help you to get online and connect to friends, family, and the services you need to stay healthy. Book a one to one session with our team. Click on the link for our website.
Old Fire Station
You don’t have to learn everything in one go – so don’t worry if you know you need time to learn new things. We can help Book one-to-one Tech Support assessment sessions on a Monday afternoon. Bring any tablet, mobile phone or laptop that you might have, even if it is not working. Contact us on 0207 607 9794, or email at [email protected] to find out more.
Mildmay Community Centre
Offering digital support session. For further details please contact: 0207 249 8286 Email: [email protected]
Click on the link for the website
Learn My Way
Learn My Way has free learning for you to gain digital skills to stay safe and connected. Click on the website to learn.
Islington Age UK
Step by step instructions to help guide you Wherever you are on your digital journey, whether starting out or building confidence, we can help. To find out more, contact Age UK Islington’s Helpline: [email protected] / 020 7281 6018 (Mon – Fri 9am – 5pm)
