Online Consultations and Video Consultations on their way!!

Posted on July 9th, 2019

Thank you to those patients who sent in online surveys for the appointments working group via the website as your responses have helped us tremendously.

As part of our Appointments Working Group where we are reviewing our current Appointment System, we have purchased software for Egton Online Consultation Software and also Egton Video Consultations.

One of the issues that we are trying to resolve is that we have an above average population of working age patients and we have also received comments from patients who are at work but would still like to contact a Doctor or the Practice without coming in ( see below)

Because of this we have looked at a number of options and have decided to go for the online consultation option and also the option of having a video consultation with patients.

We hope to go live in the next few weeks and we will update you further on a date!

For now please ensure you have a Patient Access online  account as the facility will be offered through there.

For more information please e mail Aysian.parris@nhs.net