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Noticeboard

02 May 2018

Dear Patients

Our Quick Access Clinic is one of the busiest clinics in the Practice and we are very proud to offer this exceptional access for our patients.

In recent months the clinic has been extremely busy and we have been forced to call Doctors in from their annual leave to try and help us manage the numbers of patients and we are pleased to say we have never turned a patient away. However this is not sustainable, and for the safety of patients and our staff we are implementing a policy to ‘cap’ the number of patients attending the clinic if numbers become unmanageable.

Please be aware we do not take this decision lightly and will only put these measures in place if completely necessary.

If this happens patients will be

  • Informed by Reception as soon as possible
  • Asked if your problem can wait till the next day, in which case they will be asked to come to next day Quick Access.
  • If not, then a message will be taken and this will be reviewed by a Doctor within 3 hours and triaged to be seen later that day.
  • If your problem is more urgent you may be asked to attend a clinic at another location.

We very much appreciate your support in this matter

Kind regards

 

Amanda Meehan

Practice Manager

 

 

14/03/2018 WE ARE DELIGHTED TO ANNOUNCE THE PRACTICE WILL, WITH IMMEDIATE EFFECT BE OPEN FROM 08.00AM EVERY DAY. PLEASE NOTE QUICK ACCESS START TIMES REMAIN AT 08.30AM.

When We Are Closedclosed_sign

If you have a serious medical problem when the surgery is closed, please ring the out-of-hours service Care UK on 020 7388 5800. You will be able to talk to a doctor who will assess your problem and advise you of what to do. This will not always be a home visit but the doctor will provide the best option for your case.

Please do not call the emergency doctor unless the matter is urgent.

The nearest Accident & Emergency Department is at Whittington Hospital, Highgate Hill, London N19 5NF. The phone number of the Hospital is 020 7272 3070.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 

 
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