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National Data Opt-out

A new national data opt-out model launched in May 2018 to provide an online facility of individuals to opt out from the use of their confidential data for purposes such as research and health service planning.

Patients can set their opt-out preferences at You will need your NHS number and a valid email address or telephone number.

Patients who are unable to use the online facility can use a phone helpline to manage their choice –0300 303 5678. A paper print-and-post form is also available at

A recent survey found that almost a third of GPs already employ a pharmacist in their practice and a further 16% are considering this move. 

The Village Practice is now part of the national NHS pilot to include a clinical pharmacist in our GP practice. The pharmacist will offer patient appointments for long-term conditions such as diabetes or asthma, medicines reviews and other medicines-related support, including discussing side effects. The pharmacist can also help patients with their medicines following a stay in hospital. Having a pharmacist working at our surgery will increase the available appointments, ease the workload of GPs and provide valuable medicines support”

02 May 2018

Dear Patients

Our Quick Access Clinic is one of the busiest clinics in the Practice and we are very proud to offer this exceptional access for our patients.

In recent months the clinic has been extremely busy and we have been forced to call Doctors in from their annual leave to try and help us manage the numbers of patients and we are pleased to say we have never turned a patient away. However this is not sustainable, and for the safety of patients and our staff we are implementing a policy to ‘cap’ the number of patients attending the clinic if numbers become unmanageable.

Please be aware we do not take this decision lightly and will only put these measures in place if completely necessary.

If this happens patients will be

  • Informed by Reception as soon as possible
  • Asked if your problem can wait till the next day, in which case they will be asked to come to next day Quick Access.
  • If not, then a message will be taken and this will be reviewed by a Doctor within 3 hours and triaged to be seen later that day.
  • If your problem is more urgent you may be asked to attend a clinic at another location.

We very much appreciate your support in this matter

Kind regards


Amanda Meehan

Practice Manager




Better Lives offers free and confidential support for Islington residents affected by drug or alcohol problems, as well as their families and carers. The specialist team includes substance misuse practitioners, doctors, nurses, social workers, psychologists and pharmacists, as well as complementary therapists, volunteers and peer mentors who provide advice, assessment and treatment for drug and/or alcohol problems.

Services offered

  • One-to-one key working
  • Family and carers' support and advice
  • Group work and day programme
  • Substitute prescribing
  • BBV testing and treatment
  • Treatment in GP surgeries
  • Assessment and access to residential detoxification and rehabilitation
  • Debt and housing advice
  • Specialist women’s groups and support
  • Psychological therapy, counselling and group work
  • Self-help and mutual aid groups
  • Peer support
  • A health and wellbeing service for people using club drugs
  • Re-integration and aftercare – education, training and employment support

Eligibility criteria


The service is free and open to all Islington residents aged 18 or over, as well as their families and carers.

How to Refer Self Referral

People can have an assessment on the day by attending open access drop-in sessions:

Better Lives at 99-101 Seven Sisters Rd

Monday: 10.30 – 13.00; 14.00-16.30; 17.00-19.00

Tuesday: 14.00-16.30

Wednesday: 10.30-13.00; 14.00-16.30

Thursday : 14.00-16.30

Friday: 10.30-13.00; 14.00-16.30

Better Lives at 309 Gray’s Inn Rd, London WC1X 8QS

Monday to Friday: 9.30 -11.30am

If these times are not convenient, people can self-refer by phone or email and a convenient assessment time will be arranged.  Alternatively, any professional or support worker can make the referral on someone’s behalf (with the consent of the person being referred).

Sessions are also available from a number of satellite locations and GP surgeries across the borough. For more information please contact the service.

Contact Details

Better Lives currently runs from three main locations:

99-101 Seven sisters Rd, N7 7QP

309 Grays Inn Rd, WC1X 8QS

592 Holloway Rd, N7 6LB

t: 020 3317 6650



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