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A recent survey found that almost a third of GPs already employ a pharmacist in their practice and a further 16% are considering this move. The Village Practice is now part of the national NHS pilot to include a clinical pharmacist in our GP practice. The pharmacist will offer patient appointments for long-term conditions such as diabetes or asthma, medicines reviews and other medicines-related support, including discussing side effects. The pharmacist can also help patients with their medicines following a stay in hospital. Having a pharmacist working at our surgery will increase the available appointments, ease the workload of GPs and provide valuable medicines support”

02 May 2018

Dear Patients

Our Quick Access Clinic is one of the busiest clinics in the Practice and we are very proud to offer this exceptional access for our patients.

In recent months the clinic has been extremely busy and we have been forced to call Doctors in from their annual leave to try and help us manage the numbers of patients and we are pleased to say we have never turned a patient away. However this is not sustainable, and for the safety of patients and our staff we are implementing a policy to ‘cap’ the number of patients attending the clinic if numbers become unmanageable.

Please be aware we do not take this decision lightly and will only put these measures in place if completely necessary.

If this happens patients will be

  • Informed by Reception as soon as possible
  • Asked if your problem can wait till the next day, in which case they will be asked to come to next day Quick Access.
  • If not, then a message will be taken and this will be reviewed by a Doctor within 3 hours and triaged to be seen later that day.
  • If your problem is more urgent you may be asked to attend a clinic at another location.

We very much appreciate your support in this matter

Kind regards

 

Amanda Meehan

Practice Manager

 

 

14/03/2018 WE ARE DELIGHTED TO ANNOUNCE THE PRACTICE WILL, WITH IMMEDIATE EFFECT BE OPEN FROM 08.00AM EVERY DAY. PLEASE NOTE QUICK ACCESS START TIMES REMAIN AT 08.30AM.

Housing/Benefits Letters

The Village Practice is committed to supporting our patients.All requests for letters for benefits, council or any other third parties, we will only complete with a formal request from the third party.

Please note all requests from the third party will require the patients formal consent.

We will only complete factual responses. We are not allowed to give an opinion. If in doubt we will refuse to complete the request and may issue a copy of medical records instead with your consent.

Be aware we charge for any requests and copies of records and requests can take up to 28 days.

HOUSING APPLICATIONS

If you are intending to apply for

a council home for health reasons,

YOU DO NOT NEED A DOCTOR’S LETTER.

The Council will write, in confidence,

to your doctor

if further information is required.

GPs receive frequent requests for medical letters and reports in support of housing applications from a variety of sources - the local authority, housing associations, directly from patients and from patients via Citizens Advice Bureaux. The arrangements for seeking GP reports and for payment vary from local authority area to local authority area, and even when clearly agreed are often not implemented by local authority staff. However all requests should come via the Housing Association and not the patient.

Information in support an application based on health grounds should be supplied by the applicant using a form provided by the Housing Department (self-assessment). This should not require any input from the GP/practice.

Only if additional information is required, should the Housing Department Medical Officer obtain it from the applicant’s doctor, preferably using a standard form, provided the patient has given written consent. The Medical Officer should seek information which is only available to the GP, for example:

  • the diagnosis;
  • severity of the illness;
  • medication;



 
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