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Noticeboard

02 May 2018

Dear Patients

Our Quick Access Clinic is one of the busiest clinics in the Practice and we are very proud to offer this exceptional access for our patients.

In recent months the clinic has been extremely busy and we have been forced to call Doctors in from their annual leave to try and help us manage the numbers of patients and we are pleased to say we have never turned a patient away. However this is not sustainable, and for the safety of patients and our staff we are implementing a policy to ‘cap’ the number of patients attending the clinic if numbers become unmanageable.

Please be aware we do not take this decision lightly and will only put these measures in place if completely necessary.

If this happens patients will be

  • Informed by Reception as soon as possible
  • Asked if your problem can wait till the next day, in which case they will be asked to come to next day Quick Access.
  • If not, then a message will be taken and this will be reviewed by a Doctor within 3 hours and triaged to be seen later that day.
  • If your problem is more urgent you may be asked to attend a clinic at another location.

We very much appreciate your support in this matter

Kind regards

 

Amanda Meehan

Practice Manager

 

 

14/03/2018 WE ARE DELIGHTED TO ANNOUNCE THE PRACTICE WILL, WITH IMMEDIATE EFFECT BE OPEN FROM 08.00AM EVERY DAY. PLEASE NOTE QUICK ACCESS START TIMES REMAIN AT 08.30AM.

Are you a carer?

Content Supplied by NHS Choices

Are You a Carer?

If you are a carer there are some fantastic support services available to you.

Please click on link below for more information

www.islingtoncarereshub.org

We are very lucky at The Village Practice as the Carers Hub attend the Practice on a Thursday afternoon. Please ask Reception for a Carers Pack.

There is also a  wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.



 
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